Frequently asked questions
How long does processing take?
It depends on the destination and the handling speed you choose - shown on each destination's page. That's our handling time, not a guarantee of how long the embassy itself takes to decide.
What's the difference between Economy, Standard, and Express?
All three are how fast we review and submit your application - not the embassy's own decision time, which stays the same either way. Express gets your documents to the embassy fastest; Economy is the slower, cheaper option if you're not in a hurry.
What if my application is rejected?
If your application is rejected because of an error we made, we refund your full payment. If it's rejected for any other reason - incorrect details you provided, or the embassy's own decision - no refund is given. Full details in our refund policy.
Can you guarantee my visa will be approved?
No one legitimately can - visa approval is entirely the destination country's decision, not ours. What we guarantee is that your application is prepared correctly and submitted on time, within the speed you chose.
What if I need a destination that isn't listed?
Reach out via our contact form and we'll let you know if we can help.
